James Frizelle’s Automotive Group offers a range of positions and career pathways across different departments from entry level up to senior management. These pathways are not limited to being in one department as we encourage our employees to understand all aspects of our business to broaden their capability and become future leaders of our Group.
Women in Automotive Industry – We want to hear from you!
Our Automotive Group are taking a positive step forward for our industry and we hope to inspire more women to enter into roles in both Automotive Sales and Service.
To find out what career opportunities are available please see our list of vacancies and also click on this link here -> http://jamesfrizelles.com.au/viewcareer/269/Women%20in%20Auto%20Industry%7C%20Various%20Positions
In early February this year our Group applied for an exemption to enable us to advertise for and recruit females in both Sales and Service roles. Our Group’s aim was to improve the gender equality in the traditionally male dominated Automotive Industry. In late February we received notification from the Anti Discrimination Commission Queensland that it is not necessary for them to grant an exemption since we are trying to promote equal opportunity in a traditionally male-dominated industry.
For more information on this initiative please see the following recent press releases;
As an employee you will be involved in our Group Induction upon commencement, performance appraisals, as well as formal and informal training. Our career and development opportunities help to make our employees successful in achieving their goals and career aspirations. We aim to be group of high performers in order to multiply our success.
New car, used car, fleet sales, aftermarket sales, stock control and car washing/detailing make up our Sales Departments within the James Frizelle’s franchises.
Our New Vehicle Sales Teams provide customer service in the new vehicle range, whilst our Fleet Sales specialists focus on maximising opportunities with local businesses for their fleet activity. Our Used Car Teams work with trade-ins and undertakes reconditioning for quality resale. Our Aftermarket Teams support all of our sales teams by providing customer service in relation to the full range of aftermarket products. Our stock control teams ensure the timely delivery of vehicles to our departments and customers. Whilst our car washing/detailing teams are responsible for the outstanding presentation of our vehicles.
Our Service Department is made up of a number of teams encompassing service, warranty and detailing. The Service Department works to service and repair vehicles whilst providing great customer service. Our Workshop Foremen and Technicians are manufacturer trained and all have the necessary qualifications to ensure that vehicles are efficiently and effectively serviced and/or repaired. Our valuable Apprentice Team provide foundation support to our workshop teams, ensuring customer vehicles are serviced to the highest standards. The Pre Delivery Centre is also a major part of the Service Department ensuring that newly delivered vehicles arrive on time. In addition, the department also encompasses our Courtesy Bus Driver roles.
Our Parts Department works closely with both our Sales and Service Departments. They also sell parts and accessories to the public, providing advice to customers on the best parts/accessories to meet their needs. This involves the Parts Interpreting Team who answer all customer calls relating to part enquiries, Storepersons who work efficiently in picking and packing the selected parts and our Parts Drivers who transfer parts to our sites for pick-up or fitment.
Our Finance & Insurance Team assist customers to purchase and cover their new and or used vehicle by providing a full range of the finance and insurance options available.
Our Administration Team play a vital role within the group, from processing vehicle purchases, to paying debtors and assisting all departments across the group by reviewing their budgets.
Our Communications Hub ensures our customers every automotive need is met to the highest standard. They nurture and develop stronger, richer relationships with our customers and meet our customer’s needs through consultation, support and problem resolution. This also assists our departments in attracting new business whilst retaining customers.
Our Receptionists are also a very important part of our Communications Department as they are the first point of contact for a large majority of customers.
Q. What is the best way to apply for a position at James Frizelle’s?
A. The most efficient way to apply for a position at James Frizelle’s is through our website. All vacant positions are listed on our website and you can apply for a position by completing the required fields and pressing the ‘Send’ button. You will need to attach your resume.
Alternatively, you can email a copy of your current resume to our Human Resources Team. To do so, please address your email to: firstname.lastname@example.org
Q. How does the recruitment process work at James Frizelle’s?
A. Once you have sent your application through our website or your resume to our Human Resources Team, it will be reviewed. If you are successful in being shortlisted for an interview, you will be contacted by the Department Manager to arrange a mutually convenient time to meet. In most cases, the first interview will be conducted by the Department Manager. From there, a second interview may be arranged. All second interviews are conducted by the relevant Group Manager. Alternatively, if you are simply expressing interest in future opportunities our Human Resources Team will keep your details on record. Reference checks will be completed on shortlisted candidates during the selection process. We will ensure candidate consent is received before contacting nominated referees. Finally, successful applicants are then contacted by the Department Manager who will extend a verbal offer of employment which is followed by a formal written offer. Unsuccessful candidates will be notified in writing.
Q. What can James Frizelle’s offer me?
A. We have 13 successful automotive brands (passenger, commercial & fleet). We are the largest automotive dealership in SE QLD, currently with over 550 employees at 6 locations. Working with one of the largest automotive dealerships comes with a range of great benefits including;
At our Southport location we have an in-house café called Quattro on Level 1 of our Audi Centre Gold Coast, that can deliver coffee and your lunch to your desk!
In addition we offer you;
- A great working environment as well as great people to work with
- Ongoing training and development
- Corporate Employee Superannuation & Insurance Plan
- Corporate Private Health Insurance Plan
- Allianz Motor Vehicle Insurance discounts
- Discounted St George Bank products
- In-house Legal Counsel for private & professional advice
- Exclusive discounted sponsorship promotional offers
- Employee Service Award Program
- Staff draws to win free Titans game tickets throughout the session
- 17.5% paid leave loading for all employees
- Social Club Events
- Employee Referral Policy
Q. Are there opportunities for promotional progression at James Frizelle’s?
Our group believes in growing their own! We encourage our employees to achieve their career aspirations of promotion throughout the group. We aim to enhance promotional prospects through nurturing our employee’s development via learning and development.
Q. Can I apply for more than one position?
A. Yes. You’re very welcome to apply for more than one position within our group, however, we recommend that you consider the positions carefully and apply for those positions which best suit your skills and experience.
Q. What else do I need to know about James Frizelle’s?
A. We encourage you to review the information on the pages throughout the many businesses and locations on this website, where you will find information about specials and offers, news and history.