James Frizelle’s Automotive Group offers a range of positions and career pathways across different departments from entry level up to senior management. These pathways are not limited to being in one department as we encourage our employees to understand all aspects of our business to broaden their capability and become future leaders of our Group.
Click on the images below for more information about each career.
Our New Vehicle Sales Teams provide customer service in the new vehicle range, whilst our Fleet Sales specialists focus on maximising opportunities with local businesses for their fleet activity. Our Used Car Teams work with trade-ins and undertakes reconditioning for quality resale. Our Aftermarket Teams support all of our sales teams by providing customer service in relation to the full range of aftermarket products. Our stock control teams ensure the timely delivery of vehicles to our departments and customers. Whilst our car washing/detailing teams are responsible for the outstanding presentation of our vehicles.
The Service Department
Our Service Department is made up of a number of teams encompassing service, warranty and detailing. The Service Department works to service and repair vehicles whilst providing great customer service. Our Workshop Foremen and Technicians are manufacturer trained and all have the necessary qualifications to ensure that vehicles are efficiently and effectively serviced and/or repaired. Our valuable Apprentice Team provide foundation support to our workshop teams, ensuring customer vehicles are serviced to the highest standards. The Pre Delivery Centre is also a major part of the Service Department ensuring that newly delivered vehicles arrive on time. In addition, the department also encompasses our Courtesy Bus Driver roles.
The Parts Department
Our Parts Department works closely with both our Sales and Service Departments. They also sell parts and accessories to the public, providing advice to customers on the best parts/accessories to meet their needs. This involves the Parts Interpreting Team who answer all customer calls relating to part enquiries, Storepersons who work efficiently in picking and packing the selected parts and our Parts Drivers who transfer parts to our sites for pick-up or fitment.
The Finance & Insurance Department
Our Finance & Insurance Team assist customers to purchase and cover their new and or used vehicle by providing a full range of the finance and insurance options available.
The Administration Department
Our Administration Team play a vital role within the group, from processing vehicle purchases, to paying debtors and assisting all departments across the group by reviewing their budgets.
The Communications Department
Our Communications Hub ensures our customers every automotive need is met to the highest standard. They nurture and develop stronger, richer relationships with our customers and meet our customer’s needs through consultation, support and problem resolution. This also assists our departments in attracting new business whilst retaining customers.
Our Receptionists are also a very important part of our Communications Department as they are the first point of contact for a large majority of customers.
New Robina Dealership
James Frizelle’s Automotive Group has opened its doors for business at our new Robina Dealership in August 2013! This new dealership encompasses three separate stand alone dealerships Hyundai, Mazda and VW within the Robina Auto Mall. This marks yet another significant growth in the business. The 15,000m² site has been designed with both aesthetics and the environment in mind and will allow the Group to service another important area of the Gold Coast.
With this exciting new dealership, the recruitment process has now been completed to fill position vacancies. We have lots of new employees who have taken up the exciting opportunity to jump on board a career journey with our Group by joining the new dealership with our brand new team.
What’s on Offer with our Group?
- James Frizelle’s is the largest automotive dealership in South East Queensland
- We have over 500 employees across 6 locations in QLD & NSW (now including Robina)
- Employee benefits include exclusive discounted Titans Memberships; staff draws to win free Titans game tickets throughout the session; discounted Bupa Private Health Insurance; discounted St George Bank and Allianz Motor Vehicle Insurance products; Corporate Superannuation Fund; 17.5% paid leave loading for all employees; exciting Social Club events; and our new Employee Service Award Program!
To find out what career opportunities are currently being recruited for please visit ‘Job Vacancies’ on this webpage or click here. If you believe the ‘shoe fits’ and that you have the necessary skills, qualifications and/or experience required for an advertised vacancy then we would love to hear from you. Please email firstname.lastname@example.org to submit your resume and cover letter and specify the position you are applying for. We look forward to hearing from you!
|Job Title||Company||Location||Job Type|
|Deal Processing Clerk||James Frizelles||Southport||Full Time||more info|
|Car Washer / Detailer||James Frizelle's Automotive Group||Tweed Heads||Permanent||more info|
|Mazda Sales Consultant||James Frizelles||Robina||Full Time||more info|
|Fleet Sales Coordinator||James Frizelle's||Nerang||Full Time||more info|
|Finance and Insurance Sales Consultant||James Frizelle's||Lismore||Full Time||more info|
|Audi Technician (Diagnostic)||James Frizelle's||Southport||Full Time||more info|
|Audi Forman||James Frizelle's||Southport||Full Time||more info|
|Junior Office Admin||James Frizelle's||Southport||Full Time||more info|
|Outbound Survey Officer||James Frizelle's Automotive Group||Southport||Permanent||more info|
|Trainee Business Retention Officer||James Frizelle's Head Office||Southport||Permanent Part Time||more info|
As an employee you will be involved in our Group Induction upon commencement, performance appraisals, as well as formal and informal training. Our career and development opportunities help to make our employees successful in achieving their goals and career aspirations. We aim to be group of high performers in order to multiply our success.
Q. What is the best way to apply for a position at James Frizelle’s?
A. The most efficient way to apply for a position at James Frizelle’s is through our website. All vacant positions are listed on our website and you can apply for a position by completing the required fields and pressing the ‘Send’ button. You will need to attach your resume.
Alternatively, you can email a copy of your current resume to our Human Resources Team. To do so, please address your email to: email@example.com
Q. How does the recruitment process work at James Frizelle’s?
A. Once you have sent your application through our website or your resume to our Human Resources Team, it will be reviewed. If you are successful in being shortlisted for an interview, you will be contacted by the Department Manager to arrange a mutually convenient time to meet. In most cases, the first interview will be conducted by the Department Manager. From there, a second interview may be arranged. All second interviews are conducted by the relevant Group Manager. Alternatively, if you are simply expressing interest in future opportunities our Human Resources Team will keep your details on record. Reference checks will be completed on shortlisted candidates during the selection process. We will ensure candidate consent is received before contacting nominated referees. Finally, successful applicants are then contacted by the Department Manager who will extend a verbal offer of employment which is followed by a formal written offer. Unsuccessful candidates will be notified in writing.
Q. What can James Frizelle’s offer me?
A. We have 12 successful automotive brands (passenger, commercial & fleet). We are the largest automotive dealership in SE QLD, currently with over 450 employees at 5 locations.
At our Southport location we have a brand new in-house café called Quattro on the mezzanine level of our Audi Centre Gold Coast, which offers the option to have lunch delivered to your desk.
In addition we offer you;
- Exclusive discounted Titans Memberships
- Staff draws to win free Titans game tickets throughout the session
- Discounted MBF Private Health Insurance
- Discounted St George Bank products
- Discounted clothing alterations (Southport only)
- Allianz Motor Vehicle Insurance discounts
- 17.5% paid leave loading for all employees
- Social Club (Christmas Party Event)
- Employee Service Award Program
Q. Are there opportunities for promotional progression at James Frizelle’s?
Our group believes in growing their own! We encourage our employees to achieve their career aspirations of promotion throughout the group. We aim to enhance promotional prospects through nurturing our employee’s development via learning and development.
Q. Can I apply for more than one position?
A. Yes. You’re very welcome to apply for more than one position within our group, however, we recommend that you consider the positions carefully and apply for those positions which best suit your skills and experience.
Q. What else do I need to know about James Frizelle’s?
A. We encourage you to review the information on the pages throughout the many businesses and locations on this website, where you will find information about specials and offers, news and history.