James Frizelle's Automotive Group Pty Ltd is a Motor Vehicle Dealer operating in Queensland and New South Wales, Australia ABN 47 010 210 723. We take care to respect our customers' right to privacy and fully comply with obligations under the Privacy Amendment (Private Sector) Act 2000 (Cth). We use any information we collect about our customers only in accordance with our Privacy Policy and to provide a more customised service experience.

While information is an important element in our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for us all.

1. We will safeguard, according to strict legal standards of security and confidentiality, any information our customers share with us
2. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer and improve our business products by incorporating customer suggestions and feedback
3. We will permit only authorised employees and contracted personnel, who are trained in the proper and lawful handling of customer information, to have access to customer information
4. Customer information is only disclosed to external organisations when we contract with them to conduct business on our behalf or to provide support services to customers relating to James Frizelle's Automotive Group products. We only make such disclosures when those organisations comply with our Privacy Policy. These organisations are not permitted to retain any customer information after they have completed their contractual obligations
5. At anytime, customers can contact us to instruct us to remove their name from our mailing lists
6. We will not use or disclose personally identifiable information for any purpose other than where necessary for the facilitation of customer services, except where the customer gives written specific consent
7. We will strive to keep the customer files complete, up-to-date and accurate. We will inform customers as to how and where to conveniently update their personal information and how to notify us about any errors, which we will promptly correct
8. We will continually assess our performance against our Privacy Policy standards to ensure that customer privacy is respected and ensured
9. Our contact details for assistance with any matters related to privacy are as follows:

The Privacy Officer
James Frizelle's Automotive Group Pty Ltd
P.O. Box 1687
Southport Qld 4215